Support at Home Explained

Clear answers on funding, costs and accessing care at home.

A support worker food shopping with an old

About this video series

Support at Home can feel complex, especially if you're new to aged care. These short videos explain key topics including My Aged Care, funding, costs, classifications and wait times, helping you take the next step with confidence.

What is Support at Home?

Learn how the Support at Home program helps older Australians access funding and services to live independently at home for longer.

What's included in Support at Home?

Learn about the home care services available through Support at Home, from nursing and personal care to cleaning, transport and gardening.

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Support at Home vs CHSP: What's the difference?

Compare Support at Home and the Commonwealth Home Support Programme (CHSP) to understand the key differences.

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How much does Support at Home cost?

Take the guesswork out of Support at Home costs, learn what you may need to pay and how it’s determined.

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Funding approval vs allocation: What's the difference?

Approved for Support at Home but still waiting? Learn the difference between approval and funding allocation, and what to expect next.

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Getting started with My Aged Care

Learn how to get started with My Aged Care and take the first steps towards accessing Support at Home services.

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Support at Home classifications explained

Understand the eight Support at Home classifications, how funding is allocated and what happens if your care needs change.

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Can I get help while waiting for Support at Home funding?

See how Support at Home’s short-term pathways can provide additional support for recovery, home safety and end-of-life care.

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9. What is an income-assessed contribution

What's an income-assessed contribution?

Find out how income and assets assessments influence your Support at Home contributions and available funding.

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How long does Support at Home funding take?

Navigate the wait for Support at Home funding with practical advice on planning, preparation and changing care needs.

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Got questions?

Speak with our expert team of friendly professionals. We’ll guide you through your options, provide tailored advice, and connect you with the right support, starting today.

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