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Support at Home vs CHSP: What's the difference?

Commonwealth Home Support Program (CHSP) and Support at Home both help you live independently at home, but they're designed for different needs.
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Comparing Commonwealth Home Some Support Program (CHSP) and Support at Home:
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CHSP is designed for people who need low-level, task-based support to remain independent at home.
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Support at Home is designed for people who need ongoing, coordinated care and support.
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A My Aged Care assessment will help determine which program best suits your needs.

How are the programs different?

CHSP is generally suited to people who need occasional help with everyday tasks, such as cleaning, transport, social support or respite care. Services can vary depending on where you live, and providers set their own contribution arrangements. That’s different from Support at Home, where fees are standardised.

Support at Home is designed for people with more complex or ongoing care needs. It provides access to a broader range of supports, including clinical care, personal care, everyday living services, assistive technology, home modifications and short-term support pathways.
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Which program is right for me?

To work out which program is right for you, start with a My Aged Care assessment. Your individual circumstances and support needs will be assessed to help you get the right support.

Still have questions? Explore our short video guides.

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What is Support at Home?

Learn how the Support at Home program helps older Australians access funding and services to live independently at home for longer. 

Watch here

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What's included in Support at Home?

Find out about the home care services available through Support at Home, from nursing and personal care to cleaning, transport and gardening.  

Watch here

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Funding approval vs allocation: What's the difference?

Approved for Support at Home but still waiting? Learn the difference between approval and funding allocation, and what to expect next.

Watch here

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Getting started with My Aged Care

Learn how to get started with My Aged Care and take the first steps towards accessing Support at Home services.

Watch here.

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Can I get help while waiting for Support at Home funding?

See how Support at Home’s short-term pathways can provide additional support for recovery, home safety and end-of-life care.

Watch here.

Need help understanding your options?

If you're unsure how CHSP and Support at Home are different, our team can explain the programs, answer your questions and help you prepare for assessment.
Book a call back
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Not sure where to start?

Speak with our expert team of friendly professionals. We’ll guide you through your options, provide tailored advice, and connect you with the right support, starting today.
Call us on 1300 698 624
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