What's the difference between funding approval and allocation?
Being approved for Support at Home does not mean funding is immediately available.
Understanding Support at Home costs
If you're eligible, you'll receive approval for Support at Home. Approval confirms you can access the program, but it doesn't mean funding is immediately available.
Funding allocation comes later. When funding becomes available, you'll be assigned one of eight classifications, each with its own budget to access services through your chosen provider.
Still have questions? Explore our short video guides.
What is Support at Home?
Learn how the Support at Home program helps older Australians access funding and services to live independently at home for longer.
What's included in Support at Home?
Find out about the home care services available through Support at Home, from nursing and personal care to cleaning, transport and gardening.
Getting started with My Aged Care
Learn how to get started with My Aged Care and take the first steps towards accessing Support at Home services.
Can I get help while waiting for Support at Home funding?
See how Support at Home’s short-term pathways can provide additional support for recovery, home safety and end-of-life care.
How long does Support at Home funding take?
Navigate the wait for Support at Home funding with practical advice on planning, preparation and changing care needs.
Waiting for funding allocation?
Not sure where to start?
Speak with our expert team of friendly professionals. We’ll guide you through your options, provide tailored advice, and connect you with the right support, starting today.